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Commands

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3 commands

Configuration

310

tickets setup

Opens one guided editor for ticket channels, roles, workflow, and panel

Arguments: support role
Permissions: Administrator

Syntax: ,tickets setup <support role>
Example: ,tickets setup @Support

tickets support

Sets the ticket support role without rebuilding the setup

Arguments: role or off
Permissions: Administrator

Syntax: ,tickets support (role or off)
Example: ,tickets support @Support

tickets autoassign

Automatically assigns new tickets to the least-busy support member

Arguments: state
Permissions: Administrator

Syntax: ,tickets autoassign (on|off)
Aliases: ,tickets auto-assign
Example: ,tickets autoassign on