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310

tickets note

Adds and manages private staff notes for the current ticket

Arguments: None
Permissions: Ticket Staff

Syntax: ,tickets note
Aliases: ,tickets notes
Example: ,tickets note add Waiting for payment confirmation

tickets note add

Adds a private staff note to the current ticket

Arguments: text
Permissions: Ticket Staff

Syntax: ,tickets note add (text)
Example: ,tickets note add Waiting for logs

tickets note list

Lists private staff notes for the current ticket

Arguments: None
Permissions: Ticket Staff

Syntax: ,tickets note list
Aliases: ,tickets note view

tickets note remove

Removes one private staff note from the current ticket

Arguments: note id
Permissions: Ticket Staff

Syntax: ,tickets note remove (note id)
Aliases: ,tickets note delete
Example: ,tickets note remove 12