Configuration
310Opens one guided editor for ticket channels, roles, workflow, and panel
- Arguments
- support role
- Permissions
- Administrator
- Syntax
,tickets setup <support role>- Example
,tickets setup @Support
Creates a ticket panel in the current channel
- Arguments
- name
- Permissions
- Administrator
- Syntax
,tickets panel add (name)- Aliases
,tickets panel create- Example
,tickets panel add Support
Sends or recreates a persistent ticket panel in an optional channel
- Arguments
- panelchannel
- Permissions
- Administrator
- Syntax
,tickets panel send (panel) <channel>- Aliases
,tickets panel resend- Example
,tickets panel send Support #tickets
Directly changes ticket panel, category, transcript, and log destinations
- Arguments
- None
- Permissions
- Administrator
- Syntax
,tickets channel (subcommand) (channel)- Aliases
,tickets channels- Example
,tickets channel transcript #ticket-transcripts
Closes the current ticket while preserving its channel and history
- Arguments
- reason
- Permissions
- Ticket Creator or Staff
- Syntax
,tickets close <reason>- Example
,tickets close Resolved
Renames the current ticket channel
- Arguments
- name
- Permissions
- Ticket Staff
- Syntax
,tickets rename (name)- Example
,tickets rename payment-help
Sets the category where new tickets are created
- Arguments
- category
- Permissions
- Administrator
- Syntax
,tickets channel category (category)- Aliases
,tickets channel open- Example
,tickets channel category Tickets
Sets the category where closed tickets are moved
- Arguments
- category
- Permissions
- Administrator
- Syntax
,tickets channel closed (category)- Example
,tickets channel closed Closed Tickets
Sets the private channel receiving ticket action logs
- Arguments
- channel
- Permissions
- Administrator
- Syntax
,tickets channel logs (channel)- Aliases
,tickets channel log- Example
,tickets channel logs #ticket-logs
Moves the primary ticket panel to a text channel
- Arguments
- channel
- Permissions
- Administrator
- Syntax
,tickets channel panel (channel)- Example
,tickets channel panel #open-a-ticket
tickets channel transcript
Sets the private channel receiving downloadable ticket transcripts
- Arguments
- channel
- Permissions
- Administrator
- Syntax
,tickets channel transcript (channel)- Aliases
,tickets channel transcripts- Example
,tickets channel transcript #ticket-transcripts
