Configuration
310Ticket system commands
- Arguments
- None
- Permissions
- Ticket Staff
- Syntax
,tickets (subcommand) (args)- Aliases
,ticket,tix- Example
,tickets panel
Opens one guided editor for ticket channels, roles, workflow, and panel
- Arguments
- support role
- Permissions
- Administrator
- Syntax
,tickets setup <support role>- Example
,tickets setup @Support
Creates, sends, edits, and lists ticket panels
- Arguments
- None
- Permissions
- Administrator
- Syntax
,tickets panel (subcommand) (args)- Example
,tickets panel list
Creates a ticket panel in the current channel
- Arguments
- name
- Permissions
- Administrator
- Syntax
,tickets panel add (name)- Aliases
,tickets panel create- Example
,tickets panel add Support
Sends or recreates a persistent ticket panel in an optional channel
- Arguments
- panelchannel
- Permissions
- Administrator
- Syntax
,tickets panel send (panel) <channel>- Aliases
,tickets panel resend- Example
,tickets panel send Support #tickets
Changes a panel's plain, classic embed, or Components V2 message
- Arguments
- panelmessage
- Permissions
- Administrator
- Syntax
,tickets panel message (panel) (message)- Aliases
,tickets panel embed- Example
,tickets panel message Support {description: Open a ticket below}
Changes a panel's open-ticket button label and optional emoji
- Arguments
- panellabelemoji
- Permissions
- Administrator
- Syntax
,tickets panel button (panel) (label) <emoji>- Example
,tickets panel button Support Get Help 🎫
Disables and removes a ticket panel configuration
- Arguments
- panel
- Permissions
- Administrator
- Syntax
,tickets panel remove (panel)- Aliases
,tickets panel delete- Example
,tickets panel remove Support
Lists every configured ticket panel
- Arguments
- None
- Permissions
- Administrator
- Syntax
,tickets panel list- Aliases
,tickets panel view
Shows the current ticket configuration; use setup to edit it
- Arguments
- None
- Permissions
- Administrator
- Syntax
,tickets config
Lists all currently open or claimed tickets
- Arguments
- None
- Permissions
- Ticket Staff
- Syntax
,tickets list
Sets the ticket support role without rebuilding the setup
- Arguments
- role or off
- Permissions
- Administrator
- Syntax
,tickets support (role or off)- Example
,tickets support @Support
Automatically assigns new tickets to the least-busy support member
- Arguments
- state
- Permissions
- Administrator
- Syntax
,tickets autoassign (on|off)- Aliases
,tickets auto-assign- Example
,tickets autoassign on
Claims the current ticket for yourself
- Arguments
- None
- Permissions
- Ticket Staff
- Syntax
,tickets claim
Enables or disables the ticket creator rating prompt
- Arguments
- state
- Permissions
- Administrator
- Syntax
,tickets ratings (on|off)- Aliases
,tickets rating- Example
,tickets ratings on
Removes the current ticket claimer
- Arguments
- None
- Permissions
- Ticket Staff
- Syntax
,tickets unclaim
Directly changes ticket panel, category, transcript, and log destinations
- Arguments
- None
- Permissions
- Administrator
- Syntax
,tickets channel (subcommand) (channel)- Aliases
,tickets channels- Example
,tickets channel transcript #ticket-transcripts
Closes the current ticket while preserving its channel and history
- Arguments
- reason
- Permissions
- Ticket Creator or Staff
- Syntax
,tickets close <reason>- Example
,tickets close Resolved
